Diebold
DIEBOLD EMEA CONFERENCE & EXPO
Diebold’s President & CEO, Mr. Tom Swidarski is delighted to invite you to the first Diebold EMEA Customer Conference & Expo - an interactive 2 day conference with talks, workshops & demos from some of the Industry’s leading experts.
Discover what one of the leading solution providers in banking automation can do to address your key business issues. Our expertise along with that of independent industry advisors can help you improve your day to day operational processes and enhance your customer experience.

We have chosen the beautiful city of Milan, one of the major commercial and financial centres to host our first EMEA customer conference & expo. It is the perfect opportunity to celebrate the 40th birthday of the ATM with an exclusive entertainment schedule planned for the evening of May 22nd.
 
Register now!
Agenda - DAY 1 MAY 22nd
10.00 Registration - Expo Area Opening (private demo & presentations)
13.00 Buffet lunch
14.00 Welcome - Introducing enhanced retail banking delivery channels
14.30 Workshop 1: Deposit automation for improved service delivery
15.30

Coffee break
15.45 Workshop 2: Expanding SST channel performance with Managed Services
16.45 Workshop 3: Banking on the future: Branch Transformation 
17.30 Close Day 1 and logistical information
from 18.00 Visit to Leonardo Da Vinci “The Last Supper”
from 19.30 Cocktail followed by Gala Dinner
Agenda - DAY 2 MAY 23rd
9.30 Registration - welcome coffee    
10.00 Welcome - introduction Danilo Rivalta VP Business Development, Diebold EMEA
10.20 Diebold Overview and Strategies Tom Swidarski President and CEO, Diebold, Inc.
10.50 The European ATM Market after 40 years Dominic Hirsch Managing Director, Retail Banking Research
11.30

Enabling a new era of multi-channel
banking through innovative technology

Marco Comastri Managing Director, Microsoft Italy
12.00 Diebold software: Strategic direction Chuck Ducey
James Trocmé 		Sr. VP Global Development and Services, Diebold Inc.
Sr. Director, Global Sw Development Business Dev, Diebold Inc.
13.00 Buffet lunch    
14.15 The Advisory Group: the experience of US market Patricia Windland Southeast Region Director, TAG - The Advisory Group
14.45 Value added ATMs or value added to ATMs? Leonardo Bassilichi Managing Director, Bassilichi
15.15 The benefits of ATM Integrated Services: a successful Brasilian experience. Daniel Edelmuth
 Chief Information Officer, Banco Nossa Caixa, Sao Paulo (Brazil)
16.00 Branch Transformation through Deposit Automation David Nibloe Head of Self-Service & Branch Counters, HSBC Bank
16.30 Branch Transformation in a high tech world Jim Hughes Sr. Director Solution Development, Diebold Inc.
17.00 Closing address James Chen Senior VP, Diebold EMEA & Asia Pacific
17.30 Final cocktail    
 
Kindly sponsored by: